Shipping policy

Order Processing
All orders are processed within 1–3 business days. Orders are not
shipped on weekends or holidays.

 

Shipping Rates & Delivery Estimates

United States — Standard Shipping — 10–20 business days — $4.99 flat rate

 

Where We Ship From
Our products are shipped directly from our manufacturing and fulfillment
partners in China. This allows us to offer a wider selection at better
prices. All applicable customs duties and import taxes are prepaid (DDP)
and included at checkout — no surprise charges on delivery.

Customs & Duties
Applicable customs duties and import taxes are calculated and included
at checkout. You will see the full landed cost before completing your
purchase — no surprise charges on delivery.

Order Tracking
Once your order ships, you will receive a confirmation email with a
tracking number. Please allow 48 hours for tracking information to update.

Delays
Occasionally, delivery may take longer than estimated due to factors
outside our control, such as customs processing or carrier delays.

Questions about your order? Contact us at support@mistelio.com.